Shipping policy
Order Processing Time
We aim to process all orders within 1–2 business days, from Monday to Saturday, excluding public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information to monitor your delivery. The Order Cut Off Time is 17:00 London Time.
Shipping Destinations
Currently, we deliver to addresses within the United Kingdom only.
Shipping Method & Delivery Estimates
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Shipping | Free | 5–8 business days (Monday to Saturday) |
Please note: Delivery times are approximate and may be affected by unforeseen circumstances such as courier delays or adverse weather conditions. Business days are defined as Monday through Saturday, excluding Sundays and public holidays.
Shipping Carriers
Your order may be delivered by one of the following carriers: Royal Mail, DHL, FedEx
Each shipment includes a tracking number, allowing you to monitor your parcel's progress.
Outdoor-Central
Company name: JMD Commerce Limited
Adress: 300 Lockhart Road, Flat A, 12/F, ZJ 300 Building, Wan Chai, Hong Kong, 999077, Hong Kong
Company number: 77093008
Email: info@outdoor-central.com
Phone: +447577345965
Customer Service: Monday to Friday between 9:00 am to 5:00 pm GMT
Average response time: 24 hours